FAQs

Yes, Syma is free to download and install. You can then share content with your friends and clients however Syma will take 20% commission on the amount of transactions made.

Accessing Your Account: Start by opening the Syma mobile application on your smartphone or tablet. This app is available on both iOS and Android platforms. Ensure that you have the latest version of the app for a smoother process.

Navigating to Profile Settings: Once the app is open, navigate to the 'Profile' tab. This is usually located at the bottom of the screen and is represented by an icon resembling a person or a silhouette.

Locating the Danger Zone: In the 'Profile' section, scroll down to the very bottom. Here you will find a section often labeled as the 'Danger Zone'. This area contains settings for significant account changes, including the option to delete your account.

Initiating Account Deletion: Within the Danger Zone, look for the text in red that says "Delete My Account". This option is deliberately made conspicuous and separate to avoid accidental deletions.

Understanding the Consequences: Before you proceed, it's important to understand that deleting your account is irreversible. This means all your data, including account settings, preferences, and history, will be permanently erased.

Confirming the Deletion: If you decide to proceed, click on the "Delete My Account" option. You may be asked to confirm your choice. This step is crucial as it prevents accidental deletions.

Finalization and Data Erasure: Upon confirmation, Syma will initiate the process of deleting your account. This includes the erasure of all personal data, history, and settings associated with your account. The process is compliant with data protection regulations, ensuring your information is securely handled.

Refund of Remaining Balance: If you have any remaining balance in your account, Syma will automatically process a refund. The refund method and timeline can vary depending on your original payment method and regional policies.

Confirmation of Account Deletion: You may receive a final confirmation message or email from Syma confirming that your account has been successfully deleted. This serves as your assurance that your data is no longer in their system.

To add a bank account, go to your account settings and navigate to the payment section. Select "Add Bank Account" and enter your bank details, including the account number and routing number. Make sure to double-check the information for accuracy before saving it.

The pending balance represents the funds that have been earned but are not yet available for withdrawal. This amount is typically held for a short period to account for any possible refunds, disputes, or verification processes. Once the holding period is over, the funds will move to your available balance.

The available balance is the amount of money that you can withdraw immediately. This balance includes all earnings that have passed the pending period and are ready for transfer to your bank account or payment method.

To withdraw funds to your bank account, go to the withdrawal section in your account dashboard. Select your linked bank account, enter the amount you wish to withdraw from your available balance, and confirm the transaction. The funds will be transferred according to the platform's processing time.

Adding payment details is necessary to receive your earnings. This includes linking a bank account or another payment method where your funds can be transferred. Without this information, the platform will not be able to process your withdrawals.

Identity verification is required to ensure that the person receiving payments is the legitimate account holder. This process helps prevent fraud, money laundering, and other illegal activities. It also complies with legal and regulatory requirements.

If you encounter issues with a withdrawal, first check if the issue is related to incorrect bank details or insufficient funds in your available balance. If the problem persists, contact the platform's customer support with details of the transaction and any error messages you received.

Yes you can find us on app store and google play under the name of “Syma”.

As an online platform, Syma wishes to provide optimal support to all users in their use of the Platform. As such, Syma wishes to inform all Creators who generate income on Syma of their civil and fiscal obligations related to the generation of income through us. Tax and social regulations may change from country to country. Syma, therefore, recommends that all users contact their tax office, their social security office, or a specialist advisor if they have any doubts.